Apply on Kit Job: kitjob.ca/job/2g8qh5

Lead the charge in enhancing customer experiences as a Senior Manager of Content Strategy. Spearhead AI-driven content initiatives and learning strategies to improve user engagement and workflow efficiency.
This role demands expertise in content strategy and management, focusing on AI-powered user journeys within interconnected products. As a senior leader, you will guide a talented team, cultivating a culture of innovation while establishing high-quality standards for conversational experiences. You will collaborate closely with various departments to ensure cohesive, human-centered content solutions that elevate the customer experience and drive product engagement.
Key Responsibilities:
• Manage a team of content strategists and designers
• Define strategic vision for user-centered content solutions




• Establish frameworks and standards for quality and consistency
• Collaborate with product and design for early integration
• Guide AI-driven conversational experience design
Requirements:
• 12+ years in content strategy or UX design
• 5+ years leading high-performing teams
• Proficiency in AI tools and workflows
• Solid communication and storytelling abilities
• Bachelor’s degree in a related field
Shape a transformative content strategy that enhances user engagement and streamlines interactions across complex product ecosystems.
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Apply on Kit Job: kitjob.ca/job/2g8qh5

📌 Senior Manager of Content Innovation (Ottawa)
🏢 Autodesk
📍 Ottawa