Join as the Area Head of Customs Product & Operations, driving improvements and ensuring compliance in the logistics sector. This hybrid role offers a chance to lead a talented team, fostering growth and high-quality service delivery.In this pivotal role, you will manage a Canada-based customs brokerage team of over 40 professionals, shaping commercial strategies while overseeing performance metrics. Balancing operational control with customer relationships is essential, as is your commitment to building a high-performance culture that values employee engagement. Your experience will be crucial in navigating the complexities of customs regulations effectively.Key Responsibilities:
- Manage customs P&L and operational delivery
- Stabilize customs brokerage operations across Canada
- Collaborate with sales to drive commercial success
- Enhance customer satisfaction and loyalty
- Implement high-quality service and compliance standardsRequirements:
- BA in a relevant field is strongly preferred
- Must be a Licensed Customs Broker
- 10–15+ years in leadership within Customs Brokerage
- Experience leading teams larger than 40 FTEs
- Ability to integrate systems and manage complexityDrive the future of customs operations as you lead impactful initiatives to enhance service delivery in Canada’s logistics landscape. #J-18808-Ljbffr