A leading bank in the Americas is seeking a skilled qualified to manage the Incident and Problem Management processes. Responsibilities include driving governance, leading a global team, and collaborating with stakeholders to define the vision and strategies. Preferred candidates have a university degree, at least 5 years in IT service delivery, and excellent communication skills. The bank promotes diversity and offers a competitive rewards program alongside various development opportunities.
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📌 Incident & Problem Service Lead — ITSM & ServiceNow PO (Toronto)
🏢 Scotiabank
📍 Toronto
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