Join a thriving team as a Bilingual Financial Service Specialist, focusing on optimizing payment collections. Use your effective communication skills to resolve disputes while working in a hybrid setting.
This role demands a proactive approach to manage accounts and includes 3+ years of experience in credit collections. You will engage with customers via email, phone, and mail, ensuring timely payments and resolving any issues that arise. Your attention to detail and organizational prowess will be vital for success.
Key Responsibilities:
• Follow up with customers on unpaid invoices
• Track and document collection efforts
• Communicate issues to Sales and Credit teams
• Conduct thorough research on disputes
• Maintain accurate customer billing records
Requirements:
• 3+ years of credit collection experience
• Bilingual in English and French
• High School Diploma or Equivalent
• Proficient in PCs and mainframe applications
• Self-motivated with excellent time management
Utilize your bilingual skills to enhance client relations and ensure timely cash flow for the organization.
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