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Connective is a dynamic non‑profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.

ROLE PURPOSE The Program Coordinator I will assist in the planning, development, implementation, and oversight of the day-to‑day operation of Connective’s Program(s) as well as participate in program development, policies and procedure formulation, program evaluation and budget preparation.

STATUS Unionized. This position is open to applicants of all genders.

HOURS ( 40 hours per week) Thursday - Friday 0800‑1600;

Saturday - Monday 1000‑1800

WHAT WE OFFER?

Committed Living Wage Employer

2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC

2023 High‑Performance Culture Award from Supporting Lines

Competitive benefits package, including health, wellness, and pension plan

Career and personal development, with the ability to grow in a diverse range of programs and departments

Access to a range of staff mental health supports, including an in‑house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management

Access to On‑Demand Pay to withdraw earned wages before payday

Connective is part of a portability program where employees moving from a CSSEA‑member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)

REPORTING AND WORKING RELATIONSHIPS

Reports and is accountable to the Program Manager of the facility or their designate

Facilitates the delivery of programs and initiatives to adults, and their families and loved ones, relating to effective intervention and community reintegration





Liaises with Connective’s staff to support the agency’s initiatives and to deliver person‑centred services in keeping with our philosophy

Liaises with other community and government agencies in the area

KEY ACCOUNTABILITIES

Plans and develops the programs in consultation with the Program Manager or their designate. Plans and implements program activities and special events.

Makes recommendation to the supervisor regarding program development, policy and procedure formulation and program evaluation.

Reviews and monitors client case notes, written communication tools, incident reports and other program documentation.

Assists the Program Manager in assessing client referrals and carries out client intakes and orientation.

Facilitates the effective day‑to‑day operation of the program/s by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met.

Provides direct support services as assigned by Program Manager, Senior Manager or their designate.

Monitors program/s expenditures and maintains financial records in accordance with established procedures.

Provides orientation to new employees and supports onboarding activities.





Promotes public awareness of and support for the program by producing promotional materials and attending community events.

Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events.

Maintains related records and statistics and produces reports as required.

Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.

Provides input into meal scheduling and preparation, including food inventory.

As assigned, organizes and oversees the preparation of meals and involves the residents in this process.

Supports kitchen staff and kitchen related activities as needed.

In cooperation with the management team, is available as a resource to staff in case of emergencies. This includes participating in the on‑call rotation and carrying the pager or cell phone 24 hours per day.

Performs other related duties as required.

COMPENSATION As Connective is a unionized setting, the starting wage is $29.17 per hour.

Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

INCLUSION At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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📌 Program Coordinator (Victoria)
🏢 Connective
📍 Victoria