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General Manager, Canada

Full time • On-Site

A rapidly growing biologics discovery and development organization is seeking an experienced operational leader to drive its Canadian site through a critical growth phase. The site delivers biologics services to pharmaceutical and biotech clients, integrating in silico and AI-driven approaches into scientific workflows. The General Manager will own P&L;, operational performance, and site scaling, while implementing software and AI-enabled tools to improve throughput, predictability, and client satisfaction.

Responsibilities

- Full P&L; ownership: budget, forecast, pricing, margin, and exception approvals
- Lead quarterly business reviews and corrective actions with executive leadership
- Establish and enforce operating metrics for bookings, backlog, capacity, utilization, project margin, and cash collection
- Manage project intake, scoping, staffing, scheduling, risk, and escalations
- Standardize delivery practices, milestone reporting, and program governance
- Optimize throughput and cycle time while maintaining scientific rigor and data quality
- Oversee software and AI/LLM rollout, adoption, training,



and stabilization
- Lead integration of software-enabled workflows connecting wet-lab and AI capabilities
- Align systems, templates, SOPs, and reporting across sites
- Build and scale a high-performing team with clear accountability and measurable metrics
- Maintain safe laboratory operations and audit readiness

Qualifications

- 15+ years of management experience with P&L;, budgeting, forecasting, and margin control
- 5+ years in CRO, CDMO, or fee-for-service biologics R&D; services
- 8+ years leading managers and senior scientific or operational leaders
- Proven track record scaling operations, implementing processes, and driving change
- Experience leading software rollouts and integrating AI/LLM tools in operations
- Strong client-facing leadership, program review, and escalation management experience
- Experience in fee-for-service, non-GMP lab environments
- Multi-site and cross-geography experience preferred
- Familiarity with in silico, computational biology, and AI-assisted biologics workflows

Apply on Kit Job: kitjob.ca/job/2g8nny

📌 General Manager, Canada - saint-jérôme
🏢 Hartmann Young
📍 Saint-Jérôme