Senior Support Engineer—Hybrid Mississauga Escalations Lead

Senior Support Engineer—Hybrid Mississauga Escalations Lead

19 Apr
|
Ingram Micro
|
Mississauga

19 Apr

Ingram Micro

Mississauga

A leading technology company is seeking a Principal Support Engineer in Mississauga. This hybrid role involves troubleshooting complex technical issues and managing escalations effectively. The ideal candidate will have over 10 years in technical support, strong experience with Datadog, and the ability to communicate clearly with enterprise clients. The position also includes driving metrics for operational improvements and collaborating with engineering teams to resolve issues. This offers a market-competitive salary range of $120,000 - $130,000 CAD per year, along with excellent benefits.
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📌 Senior Support Engineer—Hybrid Mississauga Escalations Lead
🏢 Ingram Micro
📍 Mississauga

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