Drive customer satisfaction as a proactive Customer Account Coordinator. Manage daily operations and problem-solving to ensure smooth track-and-trace services and address client inquiries efficiently.
In this role, you will oversee order entry and verify vital shipping information. Strong troubleshooting skills will be essential as you escalate issues to the appropriate account managers. Collaboration is key as you provide customer updates and maintain accurate records for improved service delivery.
Key Responsibilities:
• Enter orders following standard procedures
• Verify shipment information accurately
• Troubleshoot verification issues directly
• Track and maintain comprehensive customer records
• Schedule pick-up and delivery appointments
Requirements:
• High school diploma or GED; college preferred
• Strong computer knowledge; MS Office and TMS
• Excellent communication and conflict resolution
• Ability to work flexible schedule as needed
• Strong data entry and customer service skills
Enhance customer experiences and operational efficiency as a dedicated Coordinator within a dynamic team.
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Apply on Kit Job: kitjob.ca/job/2g8n4a
📌 Expert Customer Account Coordinator for Efficient Order Management (Mississauga)
🏢 NFI Industries
📍 Mississauga
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