Apply on Kit Job: kitjob.ca/job/2g8ms1

Revolutionize business service management as a ServiceNow Analyst. Transform operational needs into functional requirements while optimizing the ServiceNow platform for enhanced service delivery in a hybrid work workplace.
As a senior member of a dynamic team, you'll focus on analyzing business and operational requirements related to IT service management. Responsibilities include configuring ServiceNow modules, ensuring data integrity, and collaborating with technical teams for system integrations. Your skills will empower businesses through innovative solutions across various domains like IoT, cloud services, and cybersecurity.
Key Responsibilities:
• Analyze business needs related to IT service management
• Configure and maintain ServiceNow modules best practices
• Develop workflows,



dashboards, and notifications
• Ensure data integrity across incidents and changes
• Provide level 2 and 3 support for users
Requirements:
• Degree in IT, computer science, or a related field
• Experience as a ServiceNow analyst or similar role
• Solid understanding of ITIL processes and practices
• Proficiency with ServiceNow configuration and reporting
• Excellent communication and organizational skills
Utilize your expertise in ServiceNow to enhance IT service delivery and support business innovation effectively.
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Apply on Kit Job: kitjob.ca/job/2g8ms1

📌 Analyste ServiceNow en Solutions TI (Quebec City)
🏢 Bell Canada
📍 Quebec City