Bilingual Customer Care Representative - Remote (Vancouver)

Bilingual Customer Care Representative - Remote (Vancouver)

19 Apr
|
Convergys
|
Vancouver

19 Apr

Convergys

Vancouver

Elevate your career as a bilingual Customer Care Rep working remotely. Leverage your English and French fluency to deliver exceptional service and solve client issues effectively.
In this dynamic role, you will support customer requests and troubleshooting in both languages. A successful candidate will combine strong communication skills with a desire to provide excellent customer support. Your goal is to foster relationships with clients while enhancing their experience with services and products.
Key Responsibilities:
• Respond to customer inquiries via calls and online
• Provide problem resolution for product-related issues
• Document and track customer interactions
• Suggest additional products and services
• Deliver superior customer experiences with a positive attitude.
Requirements:
• Fluent in both French and English (C1 level preferred)
• Minimum of one year in customer service
• High school diploma or equivalent required
• Quiet work environment to operate from home
• Solid multitasking abilities and computer skills.
Showcase your bilingual skills in customer care and enjoy developing strong client relationships while working from home.
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📌 Bilingual Customer Care Representative - Remote (Vancouver)
🏢 Convergys
📍 Vancouver

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