Apply on Kit Job: kitjob.ca/job/2g8lyr

Elevate customer engagement as a Senior Manager of Digital Messaging. Drive personalized multi-channel communication strategies across email, SMS, and push notifications for leading E-commerce brands.

This contract role emphasizes strategic leadership in digital messaging, focusing on PC Express, Joe Fresh, and Shoppers Drug Mart's E-commerce programs. You will collaborate with various teams to optimize customer journeys and enhance loyalty through effective messaging strategies. Your expertise will guide decision-making through analytics and insights, ensuring impactful communication across channels.

Key Responsibilities:



• Optimize digital messaging strategies across channels • Drive customer engagement for E-commerce digital programs • Implement automated customer lifecycle communications • Collaborate on acquisition and retention strategies • Analyze customer behavior to identify recent opportunities

Requirements: • 8+ years managing digital messaging channels • 3+ years in people management • Expertise in Salesforce Marketing Cloud required • Familiarity with HTML, web analytics tools • Strong organizational and project management skills

Lead the development of innovative messaging strategies to enhance customer engagement across diverse digital platforms. #J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2g8lyr

📌 Senior Manager, E-commerce Digital Messaging (Toronto)
🏢 Loblaw Digital
📍 Toronto