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The Business Clerk provides clerical, administrative and business support to patient/families, as well as those providing service and/or care, including clinicians and support staff within the Audiology Clinic. Functions according to the job description for Business Clerks. Additional responsibilities may involve support to our registration, scheduling and reception areas, as required.

Qualifications

1.Grade 12 or equivalent
2. Graduate of a Community College Secretarial Program, Office Administration
3. Minimum of 1 year experience in a Business Clerk role that included scheduling and booking patient appointments
4. Medical Terminology Certificate 1 and 2 or demonstrated Knowledge equivalent to the Medical Terminology Certificate 1 and 2 acquired in a different Business Clerk position, which may be subject to testing
5. Demonstrated knowledge and skills in using EPIC, Workforce Pro, MS Office, MS Access, MS Word, MS Excel, MS Exchange, MS PowerPoint and Medical Record practices.
6. Demonstrated proficiency in keyboarding and typing skills (minimum of 40 wpm),



which may be subject to testing.
7. Demonstrated excellence in telephone communication skills in a rapid paced clinic environment.
8. Mathematical skills related to clinic data and scheduling
9. Demonstrated excellence in communication skills (verbal and written), interpersonal, public relations and problem-solving skills
10. Demonstrated ability to set priorities and organize work accordingly.
11. Demonstrated Ability to appreciate the confidential nature of the position.
12. Excellent organizational and problem-solving skills and the ability to prioritize work effectively
13. Strong interpersonal and teamwork skills
14. Excellent written and oral communication skills
15. Demonstrated ability to deal with various hospital departments effectively and collaboratively
16. Ability to sit for long periods, requires focused attention using a computer, repetitive keyboarding, repetitive bending and reaching

Apply on Kit Job: kitjob.ca/job/2fzvz8

📌 Business Clerk (Hamilton)
🏢 Hamilton Health Sciences
📍 Hamilton