Apply on Kit Job: kitjob.ca/job/2fxb5s

Senior D365 Training & Documentation Consultant

About the Role

We are looking for a Senior Dynamics 365 Training & Documentation Consultant to create clear, user-friendly training materials and help end users successfully adopt a new system. This role focuses on simplifying complex processes and delivering engaging training for business users.

What You’ll Do

- Create easy-to-understand user guides, quick reference materials, and SOPs for Dynamics 365 (Finance, Supply Chain, Sales, Customer Service, etc.)
- Design and deliver training, including presentations, eLearning modules, and hands-on exercises
- Turn complex system processes into simple, user-friendly content for different types of users
- Work closely with business teams, subject matter experts (SMEs),



and project stakeholders to ensure content is accurate and useful
- Support User Acceptance Testing (UAT), training sessions, and post-go-live user adoption
- Update training materials as the system evolves and current features are released

What You Bring

- 5+ years of experience creating training materials and documentation for enterprise systems (Dynamics 365 preferred)
- Strong understanding of ERP/CRM systems and how to help users adopt new tools
- Experience with instructional design and adult learning principles
- Hands-on experience with eLearning tools and Learning Management Systems (LMS)

Apply on Kit Job: kitjob.ca/job/2fxb5s

📌 Microsoft Dynamics 365 Training Consultant (Canada)
🏢 TEEMA
📍 Canada