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Responsibilities
Position Summary:
The Sales & Operations (S&OP;) Program Lead contributes to the structure, alignment, and continuous improvement of the organizationu2019s S&OP; processes.
This role owns the cadence, readiness, facilitation, and follow u2011 through for the entire S&OP; cycle. Reporting to the Demand Planning Manager the S&OP; Program Lead partners with Customer S&OP; Champions, the Martin Brower Demand Planning team, the Restaurant Operations Planning (ROP) team, and the Supply Chain team to drive a disciplined, insight u2011 led S&OP; routine that aligns demand and supply and improves service and cost outcomes.
Position Responsibilities may include, but not limited to:
Own and manage the full S&OP; cycle, including calendar management, milestones, inputs, pre u2011 reads, meeting agendas, decision logs, and action trackers.
Set vision and proactively improve routines, standardizing templates, handoffs, and trackers to eliminate reactive work and increase predictability.
Lead and facilitate demand review and supply review meetings, consolidating demand and supply inputs, documenting decisions, risks, and trade u2011 offs, and ensuring timely closure of actions and escalations in line with governance protocols.
Prepare and publish the monthly S&OP; program summary, highlighting demand shifts, variance drivers, capacity and constraint posture, risks, mitigation actions, and required decisions for cross u2011 functional alignment.
Define, monitor, and communicate key S&OP; performance indicators, including forecast accuracy, forecast bias, exception volumes, and supplier capacity utilization;
translate data into clear narratives and provide updates on process and system improvements.
Lead long u2011 term forecast management within the forecasting system, ensuring data accuracy, cleanliness, and integrity to support long u2011 range planning.
Drive robust cross u2011 functional communication and relationship u2011 building, ensuring consistent planning assumptions, timely risk visibility, and aligned decision u2011 making across internal and external partners.




Communicate effectively at all levels of the organization, tailoring messages for internal stakeholders and external partners, including customer teams and suppliers.
Ensure the operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI) and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations.
Other projects or duties as assigned.
Qualifications
Required Skills and Experience:
Bacheloru2019s degree in business, Supply Chain, Operations, Engineering, Analytics, or a related discipline and 4+ years of experience in S&OP;, Demand planning, Supply planning, Project Management Office (PMO) roles, or cross u2011 functional planning roles.
Proven ability to run S&OP; cycles end u2011 to u2011 end with minimal guidance, setting cadence, coordinating inputs, and driving closure of actions and decisions.
Proficiency in Microsoft Excel and Microsoft PowerPoint;
comfortable working with planning and forecasting systems and key performance indicator dashboards.
Communicates confidently at all levels, synthesizing data into concise, executive u2011 ready recommendations and escalating early with clear options.
Strong organization and sense of urgency, with the ability to plan ahead, manage multiple priorities, and maintain structure and discipline without end of cycle pressure.
Drives urgency with discipline, ensuring on u2011 time deliverables, clear and transparent status updates, and consistent follow u2011 through to achieve measurable outcomes.
This position must pass a post-offer background
Preferred Skills and Experience:
Project Management Professional (PMP) or equivalent program leadership experience.
Experience in quick u2011 service restaurant environments,



consumer packaged goods industries, or multi u2011 site supply chains.
Familiarity with enterprise planning systems such as JDA / Blue Yonder Demand and Supply Planning, business intelligence tools, and collaboration platforms such as customer relationship management systems and supplier relationship management systems.
Background in process improvement methodologies such as Lean or Six Sigma, change management, or training and capability development.
Exposure to capacity planning, supplier risk management, inventory optimization, and promotional planning.
Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage.
Physical Demands
The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check
Offers of employment are contingent upon successful completion of a background check.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
Transparency in the use of AI
Our recruitment process may utilize artificial intelligence (AI)-enabled tools, such as virtual assistant, to support candidates in exploring job opportunities, initiating applications, and obtaining answers to common questions. Artificial intelligence (AI) is not used to make final hiring decisions.All employment decisions are made by human reviewers.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability, or protected veteran status. Drug Free Workplace.

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📌 S&Op Program Lead (Mississauga)
🏢 Reyes Holdings
📍 Mississauga