Apply on Kit Job: kitjob.ca/job/2ft3aq

Overview

Languages

English

Education

- Secondary (high) school graduation certificate
- or equivalent experience

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

- Produce informational materials to increase awareness of services available
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback,



enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Explain procedures, risks and advantages to clients
- Answer clients' inquiries and provide information
- Obtain and process information required to provide customer service
- Manage difficult situations with customers
- Professionalism in customer service

Experience and specialization

Computer and technology knowledge

- MS Office

Type of experience

- Call centre

Area of specialization

- Customs services

Apply on Kit Job: kitjob.ca/job/2ft3aq

📌 call centre agent - customer service (Sault Ste. Marie)
🏢 Teamrecruiter.com
📍 Sault Ste. Marie