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About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Undergraduate Services Office strives to deliver services and support to all undergraduate students in the Faculty of Engineering. We are here to assist in all matters of student life and will help with any concerns our students may have. The Associate Dean (Undergraduate Studies) and Academic Counsellors are accessible through this office and are committed to help in the success of our students. Our goal is to provide, in a timely manner, comprehensive, informed and confidential support to all undergraduate engineering students.

For more information visit: http://www.eng.uwo.ca/undergraduate/

To view Western Engineering’s Mission, Vision and Values visit: http://www.eng.uwo.ca/faculty_staff/img/

Responsibilities
The Student Registration Assistant (Smart Start) will help facilitate the running of the Smart Start courses for incoming and progressing students. The role will support student registration by providing instructions for registration processes in the Faculty of Engineering, specifically assisting the second year students through the registration process. The role will also support the the Wellness Counsellor in developing online, hard copy and presentation materials for the upcoming academic year to support Engineering student wellness. This position will:

- Focus on incoming student Smart Start course (Smart Start I) and/or progressing student Smart Start course (Smart Start II)
- Course site maintenance and set up
- Learner engagement; help answer student feedback/inquiries via LMS messages and forums




- Provide and/or coordinate student body input
- Moderate chat in synchronous sessions
- Work with Student Learning Coordinator, 1st year instructors and other stakeholders to create/update/support WE Smart Start modules
- Collect on-going feedback and suggestions for improvements to course content from student participants and faculty members
- Help produce reports on student engagement and impact of course on academic success
- Provide registration support for students progressing into second year. Answer emails and set up course registration info sessions
- Work with the Engineering Wellness Counsellor to develop wellness materials for the 2026/2027 academic year

Qualifications

Education:

- 2 years of post-secondary education, and be a student returning to studies in the fall

Experience:

- Previous directly related experience
- 1 year of administrative experience preferred

Skills, Abilities & Expertise:

- Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Reliable and dependable with the ability to consistently work assigned schedule
- Ability to apply critical thinking to evaluate information and make appropriate decisions
- Ability to apply creativity, innovation and resourcefulness to daily work
- Ability to follow detailed and/or complex processes and practices with high attention to detail
- Demonstrates integrity and works in accordance with Western¿s policies and procedures
- Ability to multi-task and maintain an organized and effective personal work environment
- Computer skills with Microsoft Office,



with the ability to learn and use new software programs as required
- Personable and courteous in working relationships with colleagues, students and the public
- Ability to work independently and effectively as a member of the team to achieve department goals
- Ability to work in a manner that is compliant with confidentiality requirements as applicable

Why Western?

Western offers a broad and exciting variety of part time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.
Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone (phone hidden).

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Apply on Kit Job: kitjob.ca/job/2fsz3x

📌 Student Registration Assistant (Smart Start) (London)
🏢 Western University
📍 London