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The In-Hospital Replenishment Team Lead is responsible for providing leadership and management of human, financial and material resources for area supply, internal transportation, receiving and customer services. This position is accountable for the day-to-day operations, monitoring, coordinating, controlling and administering inventory replenishment and delivery services. Provide leadership for In-Hospital Replenishment related projects and other change initiatives. This role provides sound decision making and leadership in a challenging climate and on matters involving supply chain service needs and standards.

What you’ll do

- Supervise designated staff by performing a variety of duties such as interviewing and making selection decisions, conducting performance reviews and addressing performance issues through intervention or counseling as required. Investigate work and staff issues and, where necessary initiate disciplinary action up to and including termination. Identify development and training opportunities for staff and conducts related training and orientation for department staff as required.
- Manage and coordinate the establishment of schedules, task assignments and allocation of staff hours and equipment to ensure compliance with departmental commitments. Respond to and resolve daily operational issues and ensure adherence to standards, guidelines, and procedures.
- Evaluate operations and develop and implement improvement strategies in operating processes, equipment and facilities to maximize productivity, storage and service levels for assigned functions.
- Develop monitors and updates quality improvement initiatives to ensure service quality standards are maintained.
- Coordinate and monitor PAR stock levels and movements to ensure optimum level of stock. Identify excesses to inventory objectives and develop a plan to remediate. Identify efficiencies and promote optimal use of resources.
- Diagnose service level failures and take corrective action to prevent reoccurrence. Develop and implement procedural changes and provide guidance to staff on recent processes.
- Ensure that materials and requirements meet established standards and applicable policies, practices and procedures are understood and followed by maintaining business relationships with vendors and service representatives.
- Prepare operational reports and analyses setting forth progress, adverse trends and recommendations and conclusions. Keep abreast of industry trends and developments relating to the receiving and distribution of merchandise.
- Assist in the preparation of the annual operating budget for the area of responsibility; monitor and ensure expenditures are within approved budgets.

What you bring

Qualifications

- A level of education, training, and experience equivalent to a Bachelor's Degree in a related discipline plus applicable designation related to logistics or equivalent five (5) years' related experience at a management level covering a broad spectrum of Materiel Services functions with emphasis on supply chain management and/or logistics.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates,



including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.

Skills & Knowledge

- Ability to manage clinical customers and stakeholder relationships. Ability to effectively engage vendors, external service providers, and peer managers at other Health Organizations.
- Excellent verbal and written communication skills. Excellent interpersonal skills and the ability to work effectively will all levels of staff.
- Ability to solve day-to-day operational issues and take prompt actions on addressing product shortages and demands.
- Ability to exercise judgment on working within or outside of established processes and procedures.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan,



and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to Work Perks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $76,111 - $109,409. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 855 West 12th Avenue, Vancouver, BC V5Z 1M9

Closing Date: Until Filled

Hours of Work: 07:00 - 15:00 (Monday to Friday)

Requisition #: 196976E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at ***email_hidden***.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Apply on Kit Job: kitjob.ca/job/2fsws7

📌 In - Hospital Replenishment Team Lead (Vancouver)
🏢 Provincial Health Services Authority
📍 Vancouver