Salesforce Developer (Toronto)

Salesforce Developer (Toronto)

16 Apr
|
Astra North Infoteck
|
Toronto

16 Apr

Astra North Infoteck

Toronto

Job Title: Salesforce Developer
Duration: 9 Months
Work Model: Hybrid

Primary Skills

- Salesforce CRM Modules

- Service Cloud, Sales Cloud, Marketing Cloud, Financial Services Cloud

- Vlocity Omni Scripts

- Apex, Visualforce

- CSS, Java Script (Salesforce Platform)

Experience Summary

- Over 9+ years of experience in Salesforce Administration and Development, including analysis, modeling, design, coding, testing, and implementation.

- Robust experience in Salesforce CRM modules, particularly Service Cloud, Sales Cloud, Marketing Cloud, Financial Services Cloud, and Communities, with a focus on retail industry clients.

- Proven experience working in fast-paced Agile environments, participating in Daily Scrums, Sprint Planning, and Sprint Grooming sessions.

Technical Skills & Expertise

- Salesforce development using:
- Visualforce Pages & Components

- Apex Classes, Triggers, and Test Classes

- SOQL & SOSL queries

- AJAX Toolkit

- Custom solution development:

- Vlocity Omni Scripts

- Apex, Visualforce, CSS, Java Script

- Integration experience:

- SOAP and REST APIs

- Integration with internal applications and legacy systems

- Salesforce DX:

- Scratch org creation

- Package development

- Conflict resolution

- Pull request approvals

- Deployment across environments (Dev → Test → Production)

- Data processing:

- Batch Apex for large-scale data handling

Functional & Domain Expertise





- Experience building enterprise-level and eCommerce applications (B2B and B2C).

- Knowledge of eCommerce modules:
- Product Information Management

- Content Management

- Order Management

- Promotions

- Extensive experience with:

- Case Management to improve agent productivity and customer satisfaction (NPS)

- Customizing standard Salesforce objects:
Accounts, Contacts, Opportunities, Cases, Entitlements, Service Contracts

- Reports and Dashboards for KPI tracking

Marketing Cloud Experience

- Supported day-to-day Marketing Cloud operations

- Managed cross-channel campaigns (Email & SMS)

- Built customer journeys using Journey Builder

- Measured and analyzed campaign performance against defined goals

Configuration & Administration

- Created Page Layouts, Search Layouts, Custom Links, and Related Lists

- Extensive Salesforce configuration and customization to meet business requirements

- Deployment using Force.com IDE and Change Sets

- Hands-on experience with Sandbox management

Support & Maintenance

- Managed production support and issue resolution

- Performed root cause analysis and defect tracking

- Documented issues and resolutions in detail

Soft Skills

- Strong team player with excellent interpersonal skills

- Solid understanding of core business processes

- Detail-oriented with strong analytical abilities

📌 Salesforce Developer (Toronto)
🏢 Astra North Infoteck
📍 Toronto

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