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Job Description

Overview

Brookfield Asset Management is seeking a dependable and service-oriented Office Services Assistant to support day-to-day operations in its Toronto office.

This role is integral to delivering a consistent, high-quality workplace experience in a fast-paced, client-facing environment.

This unique role will float between all areas within the Office Services department.

The successful candidate will provide flexible support across mail services, reception & conference services, and facility operations, ensuring seamless coverage and a professional standard of service across multiple floors.

Key Responsibilities

Reception & Conference Services

- Provide professional front desk coverage, including greeting clients and visitors and managing guest registration

- Coordinate visitor access in accordance with building security protocols and internal procedures

- Answer and direct incoming calls with a high level of professionalism and discretion

- Manage meeting room bookings and coordinate catering requirements

- Ensure pantry and common areas are consistently clean, organized, and well-maintained

- Assist with event coordination and execution

Mail Services

- Complete scheduled daily mail runs, including pick up and drop off all mail and courier packages

- Support daily mail operations, including processing outgoing courier requests (e.g., FedEx, Purolator), and inbounding internal deliveries

- Maintain office supply inventory and coordinate timely restocking with vendors

- Process printing and binding requests

Facility Operations

- Liaise with building management (Brookfield Properties) and external vendors to address maintenance and service requests

- Assist with onboarding logistics, including workspace setup and access coordination

- Coordinate with cleaning, catering,



and office services providers to ensure service quality and consistency

- Support adherence to health and safety standards and emergency procedures

Flexible Coverage

- Provide coverage across multiple floors and teams based on business needs

- Step in for reception, mailroom, or facility operations during absences or peak periods

- Adapt to shifting priorities while maintaining a high standard of service

Qualifications

Required

- 2–5 years of experience in mail, reception, or facilities support within a corporate environment

- Strong communication and interpersonal skills with a professional, client-facing approach

- Highly organized with the ability to manage multiple priorities in a fast-paced setting

- Proficiency in Microsoft Office (Outlook, Word, Excel)

- Demonstrated ability to handle sensitive information with discretion

Preferred

- Experience in financial services or a skilled services environment

- Familiarity with visitor management systems and building access protocols

- Experience supporting large, multi-floor office environments

Key Competencies

- Strong service orientation and attention to detail

- Professional presence and sound judgment

- Flexibility and adaptability across responsibilities

- Proactive approach to problem-solving

- Collaborative and team-oriented mindset

What Success Looks Like

- A consistently professional and polished front-of-house experience aligned with Brookfield’s standards

- Efficient and reliable office operations across multiple teams and floors

- Strong working relationships with internal stakeholders, vendors, and building management

- Consistent delivery of high-quality support in a dynamic, client-facing environment

- Seamless coverage across all office services functions

Salary Range: CAD $50,000 - $60,000

#LI-CL2

Position Opening Reason:

Backfill

Required Skill Profession

Other Office And Administrative Support Workers

Apply on Kit Job: kitjob.ca/job/2fsug1

📌 Assistant, Office Services (Toronto)
🏢 Brookfield Asset Management
📍 Toronto