- Lead employee hiring process. Support team members through the hiring process.
- Track health of hiring flow and unblock challenges to partner in building an extraordinary organization.
- Prepare weekly/monthly hiring summaries and assist with approvals by coordinating with HR, Finance, and Hiring Managers.
- Build dashboards and alerts to surface hiring pipeline status and capacity changes.
Budget and expense tracking
- Monitor day-to-day team expenses against budget; flag variances and risks early.
- Support creation of automated expense trackers; use AI tools to identify anomalies and summarize insights.
- Provide counsel on budget asks within the organization.
Events and cadence management
- Oversee onsite organizational events such as All Hands, workshops (for California remote only).
- Develop skilled-grade slide presentations and documents for eBay's executive team and Board of Directors
Resource and product planning coordination
- Assist in preparing data for resource planning and product portfolio reviews with the PMO organization and the central planning team.
- Help compile capacity models and demand forecasts; use AI to generate draft analyses and scenario summaries.
AI adoption support
- Partner with dev leads within the organization to coordinate roll out of AI tools in the daily product development life cycle.
- Identify workflow improvements, propose AI-driven opportunities, and track outcomes; ensure adherence to privacy and responsible AI guidelines.
Operational excellence and documentation
- Identify and implement incremental process improvements; develop best practices and how-to guides for repeatability.
What you will bring:
- 5+ years of work experience preferred.
- Prior experience in business operations, technical project management, program management, or operations working on product development life cycle.
- Track record of launching an end to end process including identifying roles & responsibilities, tools, training users to reporting on outcome.
- Experience hosting all-hands and other in person events at scale.
- Exposure to AI or automation in workflows (e.g., using copilots, building lightweight automations, summarizing data with AI).
- Strong attention to detail with basic data skills: maintaining trackers, building dashboards, and interpreting operational metrics.
- BS/BA degree required.
- Industry experience in commerce/ retail, consumer goods or internet services a plus
Apply on Kit Job: kitjob.ca/job/2fsssj
📌 Business Operation Analyst (Toronto)
🏢 Dew Software
📍 Toronto
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