Live Gauge is seeking a highly organised and detail-oriented Operations Specialist to support the logistics and performance of our sensor deployments across live events and customer activations.
This role starts as a part-time contract (minimum 30 hours/week) until August 4, transitions into a full-time contract (Monday–Friday) through January 4, and includes a potential extension into a long-term full-time role with a weekday schedule (3 days/week) plus weekend on-call support.
This is a hands-on operational role ideal for someone who thrives in fast-paced environments, enjoys managing logistics, and is comfortable working with hardware and data systems.
Key Responsibilities:
Sensor Logistics & Inventory Management
- Coordinate and execute outbound shipments of Live Gauge sensors to clients and event locations
- Package devices securely and generate accurate shipping documentation
- Ensure all shipments align with activation timelines
Returns & Quality Control
- Manage incoming sensor returns and track all expected deliveries
- Inspect returned equipment for damage or missing components
- Flag and escalate any issues to internal teams
Data Verification & Device Readiness
- Confirm all sensor data has been successfully uploaded before redeployment
- Review activation history and validate system synchronization
- Reset, test, and return devices to inventory
Operational Monitoring
- Track all outgoing and incoming shipments daily
- Investigate delays, missing shipments, or courier issues
- Maintain accurate records of inventory and device movement
System Monitoring & Support (Including Weekends)
- Monitor system alerts (offline devices, low battery, no data signals)
- Proactively identify risks to live activations
Customer Support & Troubleshooting
- Reach out to customers when issues are detected
- Provide basic troubleshooting and operational guidance
- Escalate technical issues when needed
Qualifications
- 1–3 years of experience in operations, logistics, inventory coordination, or technical support
- Strong organizational and time management skills
- High attention to detail, especially with data and equipment handling (hardware refurbishing)
- Ability to manage multiple workflows simultaneously
- Solid communication skills (internal + client-facing)
- Technical troubleshooting
Apply on Kit Job: kitjob.ca/job/2fsssi
📌 Operational Specialist (Toronto)
🏢 LiveGauge
📍 Toronto
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