Apply on Kit Job: kitjob.ca/job/2fssbm

It’s not a package.

It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years.

How does the magic happen? The journey starts with you .

The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Shift: Monday to Friday, Float - Various Shifts as Assigned, 20 hours per week
Location: 6520 Kestrel Rd, Mississauga, ON L5T 1Z6
Pay Rate: $21.56/hour

Description The Support Representative, Shipment Resolution, resolves problem and return shipments within the assigned terminal in collaboration with internal and external stakeholders.

Responsibilities Contact customers or colleagues to obtain and enter package information or resolve delivery issues
Scan, sort, and reorganize undelivered freight and process freight damages
Prepare packages for redelivery (tracking data, labels, repackaging, etc.)
Inspect damaged packages
Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs
Audit arrivals and communicate any delays to the Unit Manager and Regional Retail Manager

Experience 3 months experience in customer service




Skills Operations Management Operations Planning Operations Procedures Shipping and Receiving Operations Physical Efforts Physical Efforts-Physical strength - Lifting/Lowering upto 70 pounds Physical Efforts-Standing Physical Efforts-Sitting Physical Efforts-Walking Physical Efforts-Visual strain Physical Efforts-Sorting Physical Efforts-Wrist Movements Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders.

This requirement is justified by the nature of the responsibilities and operational needs.
POSTING DETAILS
Location: 490 - Mississauga East
Working Conditions: Retail Center Environment; Warehouse Environment
Posting Number: 68799
Purolator is an equal opportunity employer committed to diversity and inclusion . We welcome all qualified applicants and provide accommodations during the recruitment process upon request.

Purolator complies with Canadian law in all recruitment practices.

During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.

Personal information is used solely for recruitment and managed in accordance with privacy legislation.

For AI-related inquiries only, contact .

To apply, visit our Careers Page.

We recognize that employees and their families are essential to our success.

We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.

Every day at Purolator is an prospect to connect with colleagues, customers, and communities to make a positive impact.

Learn more about our values at .

Apply on Kit Job: kitjob.ca/job/2fssbm

📌 Ops Support Rep Shipment Resolution Msga East Job Details | Purolator (Mississauga)
🏢 Purolator
📍 Mississauga