Global Head of Underwriting Innovation and Research (Toronto)

Global Head of Underwriting Innovation and Research (Toronto)

17 Apr
|
Manulife Insurance Malaysia
|
Toronto

17 Apr

Manulife Insurance Malaysia

Toronto

Nous utilisons des pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d'utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.The Global Head of Underwriting Innovation and Research is a senior strategic leader who will play a key part in shaping the future of underwriting and claims across the enterprise. This role partners closely with senior executives and cross functional teams to drive thought leadership, accelerate disruptive innovation in the health and protection space, and introduce recent tools, methodologies, and technologies that transform underwriting and claims experiences for customers, distribution partners, and internal teams.In partnership with segment leads, this executive will lead the research and practical application of emerging medical, technological, and AI advancements-assessing their implications on risk selection, business models, and operational processes. This role is accountable for converting insights into actionable recommendations and world leading capabilities. Position Responsibilities: Vision & Strategic Leadership Actively monitor global trends-technological, medical, behavioral, and societal-to anticipate and interpret industry disruptions. Translate insights into strategic opportunities that reshape underwriting models and elevate competitive positioning. Continually evolve the enterprise-wide vision for disruptive advancement in underwriting and claims. Partner with markets and business leaders to shape a multi year transformation roadmap. Ensure the organization is not simply keeping pace with industry change but helping define it.Operational Excellence Partners with the business to enable strategic underwriting changes that improve operational efficiency, underwriting accuracy, and customer insurability. Implement advanced analytics, automation,



and emerging technologies that enhance customer experience and risk selection. Lead global research and continuous improvements to the underwriting algorithm to stay ahead of medical and technological advancements. Promote a culture of underwriting excellence that enables strong business results and sustained leadership.Ecosystem Engagement Engage ecosystems including insurtechs, health networks, academic labs, data platforms, design studios, and early stage innovators. Harness external intelligence to identify breakthrough opportunities and accelerate market ready innovation. Position the company externally as a collaborator of choice for industry shaping partnerships. Represent the organization at strategic forums, innovation networks, and thought leadership events.Experimentation & Pilot Acceleration Support the design and delivery of pilots across markets-from discovery to testing to validation-with speed, rigor, and discipline. Ensure pilots are human centered, meaningful, and designed to scale (not stall). Support markets in de risking experimentation while enabling bold innovation.Global Collaboration & Adoption Enablement Work shoulder to shoulder with underwriting and claims teams globally to drive solution adoption. Remove barriers, simplify complexity, and create conditions that allow new ideas to take root and grow across diverse markets. Build global communities of practice that share insights, accelerate learning, and strengthen capability maturity. Stakeholder Leadership Build strong alignment across Underwriting, Operations, Technology, Risk, Distribution, and Product functions. Communicate complex concepts, progress, and insights with clarity, conviction, and strategic framing. Foster enterprise wide engagement and sponsorship for underwriting and claims innovation.Team Growth & Culture Shaping Cultivate a team mindset rooted in curiosity, courage, pattern spotting, and interdisciplinary thinking. Bring together and develop global talent across underwriting, claims, technology, behavioral science, design, and adjacent fields. Empower teams to think differently, challenge conventions, and pursue bold ideas responsibly. Required Qualifications: Ideally has worked in transformative and disruptive environments, scaling data-driven Health capabilities with AI (e.g: Google Health, Whoop, etc). Technological proficiency, experience with digital tools,



data-driven decisioning, automation, and emerging AI technologies. A deep understanding of AI, data analysis, predictive analytics and the ability to apply these skills to predict longevity and health outcomes based on individual health profiles Experience applying AI/ML, automation, digital health intelligence, and advanced analytics within complex organizations. Exceptional strategic thinking and change management skills. Effective communication with/influence of stakeholders, strong negotiation skills and ability to build and maintain trust. Ability to guide cross functional team through ambiguity and experimentation. Extensive leadership experience in underwriting innovation, risk assessment, insurance transformation, health technology, or related fields. Demonstrated ability to lead in a global matrixed environment and deliver impact across diverse markets. An understanding of competitive dynamics, customer experience and needs and emerging risks would be an asset. Experience in life underwriting & claims management would be an asset.Cet affichage soutient une initiative de recrutement continue pour des postes actuels et/ou futurs. À propos de Manuvie et de John Hancock La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l'adresse . Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. C'est pourquoi un représentant des Ressources

📌 Global Head of Underwriting Innovation and Research (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto

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