Step into the role of Assistant Branch Manager in Chicoutimi. Lead teams toward superior customer engagement and operational efficiency through tailored coaching and comprehensive support. This leadership position emphasizes mentoring staff and resolving customer inquiries effectively. You'll play a vital role in maintaining compliance standards and ensuring high-quality customer experiences. Your contributions will drive both team performance and branch success within regulatory frameworks. Key Responsibilities: • Guide teams in compliance and transaction activities • Coach on effective customer complaint resolution • Manage high-risk operational concerns • Mentor staff on effective advisory practices • Create inviting environments in branch spaces Requirements: • Bachelor's degree or 4+ years relevant experience • BCO and IFIC or CSC certifications necessary • Solid knowledge of process and team management • Proficient in Microsoft Office suite • Solid communication and decision-making capabilities Foster an enriching customer experience and drive operational excellence by leading diverse teams and contributing to a vibrant banking community.
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📌 Assistant Branch Manager Enhancing Client Engagement and Team Development (Quebec City)
🏢 TD Bank
📍 Quebec City
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