Voice and IPTV Operations Specialist (Toronto)

Voice and IPTV Operations Specialist (Toronto)

17 Apr
|
Rogers communications
|
Toronto

17 Apr

Rogers communications

Toronto

Drive Voice and IPTV services as a dedicated Operations Specialist. Maintain and optimize network performance, support users, and collaborate with technical teams in a quick-paced environment. This full-time role requires a proactive individual to manage and maintain Voice and IPTV operations. You'll be responsible for providing Level 2 support to users, implementing system configurations, and managing network applications. Collaborating with internal and external customers, you will ensure seamless service delivery across the technology landscape. Key Responsibilities: • Operate Voice and IPTV networking environment • Provide Level 2 support for complex user cases • Collaborate on service delivery projects • Assist with provisioning for Wholesale/Business clients • Perform root cause analysis for network events Requirements: • Experience in Voice products and services • Background in IPTV technologies and equipment • Strong knowledge of VoIP protocols and tools • Familiarity with Network Monitoring systems • Certification in Voice/IPTV domain preferred Become a key player in optimizing Voice and IPTV services to enhance connectivity for users effectively.

📌 Voice and IPTV Operations Specialist (Toronto)
🏢 Rogers communications
📍 Toronto

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