Be a technical innovator as a Technical Support Representative in a hybrid working role. Provide vital product training and solve challenges in the mining industry to enhance customer satisfaction. This position focuses on equipping teams and customers with knowledge about products while resolving technical issues effectively. You'll be part of a dedicated team, offering support on product applications and undertaking significant product-focused projects. Your expertise will directly influence the quality and efficiency of services provided. Key Responsibilities: • Provide training for internal teams and external clients • Guide customers through technical difficulties • Conduct in office product tests and improvements • Oversee quality assurance for teams in the field • Manage warranty claims and document concerns Requirements: • 3-5 years of experience with mining equipment • Strong working knowledge of equipment operations • Red Seal Certification preferred • Exceptional communication and project management skills • Ability to perform under minimal supervision Join a collaborative team where your technical expertise will thrive and influence the future of mining solutions.
Apply on Kit Job: kitjob.ca/job/2fsp9p
📌 Dynamic Technical Support Role in Hybrid Mining Environment (Val-d'Or)
🏢 Epiroc Group
📍 Val-d'Or
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