Apply on Kit Job: kitjob.ca/job/2fsp96

The Opportunity

We are seeking an individual with extensive experience in a helpdesk workplace providing support for all things IT including desktop, mobile and network devices. The ideal candidate for this position will have experience using/troubleshooting a wide variety of hardware and software and be able to grasp new concepts quickly.

You will be the primary person responsible for supporting local and remote end users with problem reporting, identification, and resolution. You will be responsible for providing Level 1 support to our end users and help with onboarding/training as needed.

Compensation

- $60,000 - $65,000 per year

Responsibilities
- Providing on site support at all Southwestern Ontario area offices;
- Setting up new PC/MAC workstations, printers and other peripherals;
- Diagnosing and supporting all client applications
- Troubleshooting PC/MAC hardware and operating system software in a corporate environment;
- Troubleshooting low voltage equipment such as Access Control, Intercom and DVR systems
- Troubleshooting all support calls from a ticket queue submitted by end users
- Support of wireless telecom devices including user support, hardware provisioning (IOS, Android)
- Maintaining asset tracking;
- Assisting with projects as required;
- Repairing and/or coordinating repair of hardware devices.

Qualifications




- Experience with Low Voltage devices
- Experience with all variations of Windows, MAC and Mobile OS
- Thorough understanding of IP networking
- Outstanding people skills and customer service skills orientation
- Able to handle rapidly changing priorities, high visibility high stress situations
- Excellent interpersonal and telephone skills

Good to have
- Experience with Cloud Computing concepts
- Microsoft or other industry recognized training and/or certification (e.g. A+)

Assets and Additional Information
- You will be required to own a reliable vehicle as this is a Monday Friday in office position
- Off site travel will be required and mileage reimbursed
- Corporate hours are 8:30am 5pm and you will be required to be on call

InterRent is an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). We will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodations, please notify us at , and we will work with you to meet your needs. Every accommodation request will be treated with the utmost confidentiality.

Apply on Kit Job: kitjob.ca/job/2fsp96

📌 IT Support Specialist (Oakville)
🏢 InterRent REIT
📍 Oakville