Apply on Kit Job: kitjob.ca/job/2fsp35

Connect with us as a Technical Application Specialist, focusing on ERP solutions and providing exceptional software support. Bring your SQL skills and troubleshooting expertise to our customer-centric team in a hybrid environment. This position plays a critical role in diagnosing application-related issues. With a minimum of 3 years of applicable experience, you will manage the support queue, document inquiries, and assist customers with functional training on our applications. Excellent communication and analytical skills are essential for success. Key Responsibilities: • Monitor and document support cases effectively • Provide timely updates to customers via phone/email • Execute application training for users on ERP products • Troubleshoot reported software issues systematically • Escalate urgent matters as necessary Requirements: • 3+ years in technical support roles • Background in software business processes • Related post-secondary education or equivalent experience • SQL and data management proficiency • Solid verbal and written communication skills Advance your career in this engaging role where your expertise helps customers solve software challenges.

Apply on Kit Job: kitjob.ca/job/2fsp35

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