17 Apr
|
Themis Solutions
|
Toronto
17 Apr
Themis Solutions
Toronto
Apply on Kit Job: kitjob.ca/job/2fsosp
Drive customer success as a Group Training Specialist by delivering engaging training sessions. Empower users to harness product features effectively, enhancing their overall experience. This position is integral to the Customer Education team, focusing on creating exceptional onboarding experiences. You will facilitate live training sessions, gather customer feedback, and update course materials to ensure relevance. Improved product adoption and satisfaction are key objectives of this role. Key Responsibilities: • Conduct live sessions for successful product onboarding • Handle questions with professionalism during training • Update training content based on participant feedback • Align training outcomes with customer strategies • Engage in customer appreciation events and summits Requirements: • 2+ years of training or instructional experience • Relevant degree or equivalent skilled background • Understanding of adult learning methodologies • Ability to adapt to multiple priorities and projects • Excellent communication and relationship-building skills Support our customers in their journey by leading transformative training sessions tailored to their needs.
Apply on Kit Job: kitjob.ca/job/2fsosp
📌 Customer Education Training Specialist (Toronto)
🏢 Themis Solutions
📍 Toronto