Apply on Kit Job: kitjob.ca/job/2fso5h

Join an engaging role as a case management expert focused on employee services. Drive improvements while enhancing employee experiences through effective communication and process understanding.In this contract position, you will work closely with leadership to resolve inquiries and support operations efficiently. Your expertise in navigating the Workday system and knowledge of HR practices will help in identifying trends and creating impactful resources. The role demands strong collaboration skills and the ability to manage complex inquiries effectively.Key Responsibilities:- Provide timely responses to high-volume employee inquiries- Document and categorize all cases for effective resolution- Analyze feedback trends to refine support tools- Collaborate with teams to ensure best practices- Support updates to knowledge articles and documentsRequirements:- 2-4 years of progressive HR experience- Bachelor’s degree or equivalent experience- Functional Workday experience essential- Strong analytical and communication skills- Familiarity with Microsoft Office and case management toolsContribute to enhanced employee interactions by utilizing your case management skills and HR knowledge dynamically.#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2fso5h

📌 Case Management Expert For Employee Services (Toronto)
🏢 Canadian Tire Financial Services
📍 Toronto