Platinum Support Lead & Escalation Expert (Kitchener)

Platinum Support Lead & Escalation Expert (Kitchener)

17 Apr
|
Dialpad Japan
|
Kitchener

17 Apr

Dialpad Japan

Kitchener

A leading customer communications platform is seeking a Team Lead for Platinum Support in Kitchener, Canada. This role involves managing complex technical escalations and mentoring the support team. The ideal candidate has over 6 years of experience in senior technical support, strong knowledge of VoIP and UCaaS, and excellent communication skills. Perks include competitive perks and a collaborative work environment that fosters employee growth. Join us to make every customer conversation impactful.
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📌 Platinum Support Lead & Escalation Expert (Kitchener)
🏢 Dialpad Japan
📍 Kitchener

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