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Job title: Auto Physical Damage, Claims Specialist Level 2

Job location: Remote

Reason for hiring: Current Vacancy

Salary Range: The expected base salary range for this position is $64,000 - $82,000

Who we are

The Commonwell Mutual Insurance Group isn’t just another insurance company — we’re a property & casualty mutual insurer with deep roots in Ontario communities. We’re proud to lead the industry by offering a mutual experience grounded in history, opportunity, and exceptional service.

At The Commonwell, we believe in profitable growth, creativity, development, and having fun while doing meaningful work. We support work‑life balance and take pride in delivering on our promises.

What sets us apart? Our commitment to authentic personal relationships. While technology helps make the process easier, it’s the human connection that truly makes the difference.

At the Commonwell, we’re all about Protecting Individuals, Together. Our vision is to create a workplace where everyone can thrive, be their authentic selves, and bring their whole self to work.

We are committed to inclusion in recruitment, hiring, professional development, and advancement. We actively work to eliminate bias from our processes and welcome diversity of thought, background, and experience.

We promote open dialogue, offer unconscious bias and inclusivity training, and support employee resource groups to ensure that diverse perspectives are heard and valued.

The Opportunity

The purpose of this position is to review, analyze, negotiate, and settle moderate to complex auto physical damage claims. The incumbent is responsible for investigating these losses where necessary and assigning independent adjusters and relevant experts to assist in the effective management and resolution of the claim.





Supporting the technical development of their peer group through training and mentorship is also a key element of this role.

Who You Are

- Supports the technical development of staff within the claims department through training and mentorship
- Builds strong working relationships across claims teams and other functional areas
- Demonstrates a high level of employee engagement and collaboration
- Strong communication, negotiation, and dispute resolution skills

How You Will Create An Impact

- Review, analyze, negotiate, and settle moderate to complex claims auto physical damage claims
- Investigate claims, determine coverage, and evaluate damages and exposures
- Interpret policy wordings including the OAP and OPCF endorsements
- Apply fault determination rules and identify potential liability exposure
- Coordinate with independent adjusters, vendors, and other experts to support claim resolution
- Manage reserves, payments, and documentation throughout the claim lifecycle
- Identify subrogation opportunities where applicable
- Support internal teams such as Underwriting and Finance on claim development and risk considerations
- Provide technical guidance and mentorship to Claims Support and Level 1 Claims staff

What You Will Bring

- Post‑secondary education and 3–5 years of insurance experience, preferably in claims




- Experience handling Auto Physical Damage
- Strong analytical, problem‑solving, and organizational skills
- Excellent communication and negotiation skills
- Ability to manage multiple priorities and meet deadlines
- Working towards or completion of the CIP designation is considered an asset
- Robust computer literacy including Microsoft Office programs

Perks of Being a Commonwell Crew Member

- Remote‑first workplace
- Flexible Work Policy
- Competitive compensation and benefits package
- Opportunities for training and career developmentCommunity involvement and volunteering opportunities
- Corporate Wellness Program

About the Salary Ranges

Please note that the salary range mentioned in this job posting should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization and that aligns to the market.

Our Hiring Approach

We believe in human‑centred hiring. The Commonwell does not use artificial intelligence to screen or evaluate candidates — your application will be reviewed by a real person on our team.

We thank all applicants for their interest however, only those selected for an interview will be contacted.

Accommodation

The Commonwell is an equal opportunity employer committed to ensuring barrier free employment practices. Should you require accommodations throughout the recruitment process, please let us know, and we will work with you to meet your needs.

JOIN THE #Commonwell Crew! We saved you a spot!

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Apply on Kit Job: kitjob.ca/job/2fsny3

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