Experienced Dining Operations Leader Focused on Guest Satisfaction and Excellence (Toronto)

Experienced Dining Operations Leader Focused on Guest Satisfaction and Excellence (Toronto)

17 Apr
|
University of Toronto
|
Toronto

17 Apr

University of Toronto

Toronto

Become a pivotal Dining Operations Leader, ensuring top-tier service and memorable dining experiences. Cultivate strong customer relationships while supervising daily operations and team development.
This Management role is essential to delivering high standards of service to students, staff, and the community. As the operational head, you are key in driving menu innovation, operational plans, and staff training. Required skills include leadership, problem-solving, and a commitment to customer satisfaction.
Key Responsibilities:
• Oversee restaurant operations and team workflows
• Analyze and advance customer service processes
• Propose new menus to enhance guest enjoyment
• Maintain safety protocols for staff and facilities
• Contribute to strategic planning and initiatives
Requirements:
• 5+ years in client-facing hospitality roles
• Diploma in Hospitality or related fields
• Solid understanding of service standards
• Smart Service Certification and supervisory experience
• Proficient in POS systems and technology
Lead a vibrant dining experience while fostering a culture of excellence, safety, and customer engagement.
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📌 Experienced Dining Operations Leader Focused on Guest Satisfaction and Excellence (Toronto)
🏢 University of Toronto
📍 Toronto

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