Product Owner I – Card Payments Journey (Mobile Wallets) (Toronto)

Product Owner I – Card Payments Journey (Mobile Wallets) (Toronto)

17 Apr
|
TD Bank
|
Toronto

17 Apr

TD Bank

Toronto

Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Lieu de travail :**Toronto, Ontario, Canada**Horaire :**37.5**Secteur d’activité :**Fonctions des services habilitants de l’entreprise**Détails de la rémunération :**$91,200 - $136,800 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :****General Overview:**## TD is a leader in the Canadian credit card market with industry leading digital capabilities. TD consumer and business credit cards are distributed nationally, leveraging our retail distribution network, direct response channels and key co-brand partnerships. The Canadian Card Payments & Loyalty team is responsible for strategy, product development, customer lifecycle management, and financial performance of all Canadian credit card products. To deliver on our strategy, the business embraced the Next Evolution of Work (NEW)



to deliver exceptional experiences and payment capabilities to our customers.NEW empowers colleagues to make decisions faster, work more efficiently to quickly identify and address customer and market trends to deliver innovative solutions at an unprecedented pace. NEW enables us to move with purpose towards common goals, simplify how we work and elevate how we deliver customer value. By joining CURRENT, you'll have the opportunity to be part of a new way of working while making an impact on the future of banking in ways you've never imagined. As a member of the Cards & Payments Journey, you'll be responsible for understanding and serving our customers' needs and experiences from end-to-end. You will continuously contribute to building innovative products and services that exceed customers' expectations and improving expense management by delivering features that drive greater productivity, efficiency and simplicity.## Reporting to the AVP, Product Group Owner, Payments & Servicing, the Product Owner I – Mobile Wallets will lead the pod in creating value for the organization through the delivery of customer-focused product increments related to evolving mobile wallet payment capabilities and other payment network requirements. This entails aligning with other Product Owners and senior management to create a product vision, creating, and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Product Owner I should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration, and engagement.**Additional accountabilities are to:*** Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices.* Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations.* Interprets internal/external business challenges and the industry environment and recommend course of action and best practices to improve products, processes, or services.* Leads and integrates cross-function understanding within field of specialty and/or projects with significant resource requirements, risk,



and/or complexity.* Solves or may lead others to solve complex problems; lead efforts or partner with others to develop new solutions.* Communicates difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders.* Works autonomously as a lead and guide others within area of expertise.* Effectively manages feature delivery within NEW, resource requirements, risk, and/or complexity.* Communicates difficult concepts; convert information into compelling business context and advice to influence and gain alignment among increasingly senior stakeholders.* Work autonomously as a lead and guide others within remediation efforts.**Job Requirements:*** Continuously align with senior management on overall strategic vision, prioritization and delivery roadmap, and user story design, development and completion oversight.* Proactively manage business stakeholders to obtain inputs needed for remediations in a timely manner and actively communicate to business, technology and senior management on remediation features and backlog priorities.* Facilitate conversations with multiple stakeholders (e.g. vendor management, product management) to obtain feedback for backlog management where competing priorities may exist.* Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate* Proactively engage business process partners to ensure customers or end-users are prepared for Day 2 process changes* Adhere to enterprise frameworks or methodologies that relate to activities within the Journey* Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, to make delivery decisions and escalating to senior management as appropriate.* Proactively raise issues that impede the efficient delivery of customer-focused increments* Review performance analytics; recommend and champion strategies to enhance the customer or end-user product experience* Support the preparation of the Quarterly Business Review* Define the OKRs in partnership with numerous stakeholders across the organization* Monitor and keep abreast of emerging trends (e.g. mobile wallets, payments, networks), issues, trends and evolving regulatory changes and partner with the senior management to consider impacts or changes to product strategy as needed* Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite**Skills:*** Experience within the payments industry (technical and/or business) and/or experience delivering in scaled agile is preferred* Proven customer-centric,
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📌 Product Owner I – Card Payments Journey (Mobile Wallets) (Toronto)
🏢 TD Bank
📍 Toronto

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