Apply on Kit Job: kitjob.ca/job/2fsnca

CRM Executive – Salesforce Marketing Cloud Specialist
1500 Don Mills Road, ON | Hybrid (3 days onsite) | Contract, 3 Months (Multiple Extensions Expected)

Pay Rate: $35 – $40/hour

About the Role

The CRM Executive will support the end-to-end execution of email and SMS campaigns within Salesforce Marketing Cloud (SFMC). This role is responsible for campaign planning, building, QA, deployment, and performance analysis, working closely with cross-functional teams to ensure timely, accurate, and high-quality CRM communications.

Leadership & Operations

- Develop, build, and deploy email and SMS campaigns, including journey-based campaigns using SFMC
- Manage and maintain the CRM campaign calendar, ensuring campaigns launch on time and accurately
- Coordinate approvals with internal stakeholders including brand, journey, call center, and commercial teams
- Act as liaison for creative, copy, URL validation, and legal approvals
- Ensure campaigns adhere to data governance, privacy, and communication regulations

Data & Optimization

- Partner with data teams for audience segmentation and list creation
- Analyze campaign performance (open rates, CTR, conversions) and provide optimization insights
- Conduct QA checks including rendering, link validation, and cross-device testing
- Support campaign automation, workflows, and internal approval processes

What You’ll Need

- 2–3 years of hands-on CRM campaign execution experience




- Strong Salesforce Marketing Cloud expertise (Journey Builder, Email Studio, Content Builder, Automation Studio)
- Proficiency in SQL and relational databases for audience segmentation and data analysis
- Experience with AMPScript, HTML, and CSS for dynamic and responsive campaigns
- Understanding of campaign automation, workflow management, and deliverability best practices
- Familiarity with GDPR, CASL, and data privacy standards
- Experience in multi-channel marketing (email, SMS); CPG or global organization experience is a plus

Skills & Competencies

- Excellent written and verbal communication
- Solid attention to detail and organizational skills
- Analytical and problem-solving mindset
- Ability to manage multiple priorities in a fast-paced environment
- Proven ability to collaborate effectively across cross-functional teams

Compensation

$35 – $40/hour, with potential for contract extensions based on performance and business needs

Vacancy Status

This posting is for an existing vacancy that is currently available to be filled.

Use of Artificial Intelligence

No AI is used in the screening, assessment, or selection of candidates for this position.

Equal Opportunity

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background, and our hiring process is based solely on skills, experience, and qualifications relevant to the role.

#J-18808-Ljbffr

Apply on Kit Job: kitjob.ca/job/2fsnca

📌 CRM Executive – Salesforce / SFMC Specialist (Toronto)
🏢 emergiTEL
📍 Toronto