Become a vital part of a growing team as a Bilingual Customer Care Representative. Deliver exceptional support and foster relationships with users of an educational platform, working mainly in-office.
In this role, you’ll provide timely assistance to a diverse range of customer inquiries in both English and French. You will also engage in troubleshooting technical issues and help improve user experiences. Career advancement opportunities are available for solid performers within a supportive work culture.
Key Responsibilities:
• Assist customers with inquiries via phone and email
• Identify and troubleshoot technical account issues
• Collaborate to improve the education platform
• Perform administrative tasks as required
• Conduct data entry and account activations
Requirements:
• Bilingual in French and English
• Minimum one year in customer service roles
• Educational background in related field
• Familiarity with Microsoft Office suite
• Experience in a call center preferred
Support and assist users while refining your career within a dedicated educational technology team.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2fsnbe
📌 Customer Care Representative (Bilingual) (Toronto)
🏢 ApplyToEducation.com
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.