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Team Manager Corporate Communications and Initiatives

Reporting to the Manager, Corporate Communications and Community Affairs, the Team Manager, Corporate Communications and Initiatives is responsible for driving internal communications, employee engagement programming, channel management for Fidelity Canada and planning Corporate Affairs initiatives.

This role will lead a team responsible for the day‑to‑day management and continuous improvement of Fidelity Canada’s intranet (inSite), core employee and external‑facing programs (including The Week Ahead, Volunteerism and Voice of the Employee), and major internal campaigns, events and initiatives.

The Team Manager, Corporate Communications and Initiatives will plan and deliver high‑impact internal communications, program and grow flagship employee platforms, help strengthen Fidelity Canada’s culture and employee experience, and help execute against the Corporate Affairs business plan and capitalize on new opportunities.

This role also serves as deputy to the Manager, Corporate Communications and Community Affairs in planning and executing communication strategies, including change management communications for initiatives such as the Toronto office relocation.

Responsibilities

- Lead and manage inSite (Fidelity Canada’s intranet) content strategy, governance and daily operations. Daily coordination and posting of content; homepage programming and calendar; managing the inSite Admin Inbox; coaching content contributors; ensuring accuracy, timeliness and alignment to business needs; creating surveys and reporting on analytics. Provide day‑to‑day direction to the inSite team and support their development.
- Own The Week Ahead program (Fidelity Canada’s weekly, enterprise‑wide meeting). Plan, produce and continuously improve The Week Ahead, including programming, run‑of‑show, speaker preparation, guest sourcing, logistics and technical production. Drive attendance and position The Week Ahead as Fidelity Canada’s must‑attend weekly connection point.
- Lead Fidelity Canada’s Volunteerism program. Own the Volunteerism strategy and calendar, including planning events/opportunities, partnering with HR/Community Affairs and business leaders, promoting participation, and telling the story of Fidelity Canada’s community impact.
- Lead the Voice of the Employee (VoE) program and support the onboarding/rollout of Medallia. Support the relaunch of VoE,



including awareness, messaging, education and adoption. Help introduce Medallia as a listening tool, drive employee understanding of how their input is used, and promote trust in the process. Provide reporting and insights to leaders.
- Support Corporate Affairs initiatives in the 2026‑2028 Business Plan and ad‑hoc initiatives through end‑to‑end project management, with a focus on integrating internal and external communications and aligning with stakeholders across Fidelity Canada.

Experience and Qualifications

5+ years’ experience in producing live/virtual employee program (The Week Ahead, podcasts, etc.) and experience in writing and editing executive and enterprise‑wide communications.

1–2 years experience in managing or directly supervising people and/or leading a small team or function.

Assets

- Experience with intranet governance, internal content management systems and analytics.
- Experience with employee listening programs, surveys or feedback tools.
- Experience supporting culture, recognition, CSR/volunteerism or employer brand initiatives.

Education

- University degree in Communications, Public Relations, Journalism, Marketing, Business, or equivalent work experience.
- Strong written and editing capability demonstrated through prior roles.
- Professional development or certification in communications, employee engagement, change management or project management would be considered an asset.

Designations, Licenses, or Accreditations

- Membership in a relevant professional association (e.g., IABC, CPRS) would be considered an asset.

This is the right prospect for you if you

- Exceptional communication skills.
- Attention to detail.
- Strong internal communications and storytelling skills, with the ability to turn complex topics into clear, engaging narratives for employees.
- Proven ability to plan, script and produce live, virtual and recorded programs (e.g., enterprise‑wide webcasts, podcast episodes, leadership updates).

Benefits





- Flexible working arrangements – 100% remote, hybrid, and in‑office options.
- Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
- Comprehensive health benefits that start on your first day, with 100% employer‑paid premiums, that include up to $6000 annually for mental health services and therapy.
- Parental leave top‑up to 100% of your salary for a period of 25 weeks.
- Up to $650 for home office equipment.
- Generous time‑off policy, including 2 paid days annually to volunteer at a charity of your choice.
- Diversity and inclusion programs, including an active network of Employee Resource Groups.
- Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.
- We care a lot about fostering a compassionate, people‑centric culture, and we’re proud to have been named one of Canada’s Top 100 employers for the last five years.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow.

For this role, your total rewards include

- Base Salary and Discretionary Performance Bonus – a competitive annual range of $110,000 to $129,000, based on your experience and qualifications.
- RRSP Contribution – after 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

Equal Prospect Employer

Fidelity Canada is an equal opportunity employer. Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally‑protected ground.

Accommodations During the Application Process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at

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Apply on Kit Job: kitjob.ca/job/2fsmdw

📌 Team Manager Corporate Communications and Initiatives (Toronto)
🏢 Fidelity Canada
📍 Toronto