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Nous utilisons des témoins pour fournir et améliorer nos services de sorte à vous offrir une expérience plus personnalisée, et les services de suivi sont désactivés. Pour en savoir plus sur les témoins utilisés et pour consulter vos préférences, veuillez vérifier les paramètres de votre navigateur ou sélectionner Accepter pour consentir à l’utilisation des témoins.Avertissement : Pour les visiteurs de l’Union européenne et du Royaume-Uni, seuls les témoins strictement nécessaires sont utilisés sur ce site. Ces témoins sont nécessaires au bon fonctionnement du site Web et ne peuvent pas être désactivés. Ils sont généralement mis en place uniquement en réponse à des actions que vous effectuez et qui équivalent à une demande de services, comme configurer vos préférences en matière de confidentialité, ouvrir une session ou remplir des formulaires. Vous pouvez configurer votre navigateur pour qu’il bloque ces témoins; toutefois, certaines sections du site ne fonctionneront pas. Ces témoins n’enregistrent pas de renseignements personnels permettant l’identification.**Lieu de travail :**Toronto, Ontario, Canada**Horaire :**37.5**Secteur d’activité :**Gestion des produits**Détails de la rémunération :**$115,600 - $163,200 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :****General Overview:**TD is a leader in the Canadian credit card market with industry leading digital capabilities. TD consumer and business credit cards are distributed nationally, leveraging our retail distribution network, direct response channels and key co-brand partnerships. The Canadian Card Payments & Loyalty team is responsible for strategy, product development, customer lifecycle management, and financial performance of all Canadian credit card products.As a member of the Canadian Credit Cards Product team,



you will be responsible for understanding and serving our customers' and business's needs and experiences from end-to-end. You will responsible to maintain and improve the Card's value proposition, relevant to market and inline with business strategy.Reporting to the AVP, Canadian Credit Cards, the Senior Product Manager – Business Cards will lead a team to create value for the business and organization through managing and optimizing the product line up, processes and systems. This may include tasks such as analyzing data to identify opportunities for improvement, developing and deploying new Card products, and working with other teams to ensure that business objectives are met. Protect & monitor performance core drivers and business plans, by working closely with relevant stakeholders and strategic partners to drive business initiative and gain revenue. Understanding our customers will be key and will require collaboration with cross-functional leads (regional teams, marketing, digital banking, technology, legal and compliance, etc) to drive strategic alignment of all common initiatives and priorities.**Key Accountabilities:****Customer:*** Oversee product teams/groups and ensure the simple and efficient delivery of products and services to the customer* Provide vision, leadership and strategic guidance in developing and implementing Bank's products, services and programs including features, benefits and characteristics* Develop and implement products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives* Develop and manage the product development calendar for the team and oversee the successful and seamless execution of deliverables* Build and maintain effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives* Lead business plans leveraging Acquisition and Business Banking teams to increase recent account and revenue growth and track P&L; impact* Liaise with partners (i.e. Marketing, Channels, Business Banking) to understand industry and customer trends; analyze challenges and identify areas of opportunity through customer research, focus groups, and external secondary research; facilitate ideation sessions and build necessary business cases for product development,



identifying solutions and building stronger plans for growth* Manage the product development budget of the team. Determine the optimal allocation of overall budget to ensure objectives can be achieved or exceeded* Manage the identification of competitive offerings in the market and their strengths and weaknesses.* Determine the methodology to quantify market analysis to assess product performance including product lifecycle, quality, technical support, marketing programs and sales support* Oversee the creation of product roadmaps to illustrate the vision for the product. Plan product solutions that meet the needs of targeted customers* Direct market research projects and recommend methods for growing existing markets and developing opportunities for customer products and services* Establish an annual business and expense plan for the product / segment, monitor results to plan* Implement and monitor product / segment performance against objectives, recommending enhancements to ensure a consistent customer, brand experience**Shareholder:*** Deliver financial results for the product / product suite via operation of all available ‘levers’: pricing, margin, volume etc., create and deliver business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)* Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale* Conduct ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the marketplace* Execute on the annual business plan to deliver results aligned with business strategies* Develop and implement products to drive profitable product growth and increased market share through strategic partnerships with internal/external stakeholders, as well as, industry, and customer insights/foresights expertise* Refine product management strategies through detailed analysis of the P&L;, ongoing competitive research and review of marketing/risk management tactics* Participate and collaborate on initiatives with internal and external service providers (IT, operations, legal, compliance, marketing etc.) to ensure the product meets TDBG objectives and standards* Ensure effective product policies and processes are established to support business processes align with risk appetite* Review and approve business and expense plans and track success and effectiveness of product development delivery and implementation* Ensure all products are in compliance and meet all regulatory requirements* Maintain a culture of risk management and control, supported by effective processes
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Apply on Kit Job: kitjob.ca/job/2fsm7a

📌 Business Credit Cards Product and Portfolio Management (Senior Group Manager, Product) (Toronto)
🏢 TD Bank
📍 Toronto