Drive recurring revenue growth as a proactive Renewal Manager. Create and refine renewal processes while enhancing Net Dollar Retention in a fully remote role based in the US or Canada.
In this pivotal role, you will establish and lead the renewal function, with a focus on both execution and strategic improvement. Your responsibilities will involve managing mid-market or enterprise renewal cycles while ensuring commercial negotiations are effective and timely. Success will be measured by your ability to build a solid renewal pipeline and drive revenue protection alongside customer satisfaction.
Key Responsibilities:
• Define and operationalize the renewal process
• Manage high-volume renewal pipelines independently
• Lead commercial negotiations regarding contract terms
• Optimize mid-market and enterprise renewal cycles
• Collaborate with cross-functional teams for alignment
Requirements:
• Direct renewal management experience is essential
• Background in B2B SaaS or tech industry
• Proven track record of timely renewal closures
• Strong CRM experience, ideally in Salesforce
• Excellent organizational and negotiation skills
Transform the renewal landscape by enhancing processes and ensuring revenue stability while maintaining solid customer relationships.
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