Become a key contributor as a Patient Care Specialist. Drive patient satisfaction and program success through personalized support and advocacy.
As a Patient Care Specialist, you will ensure that patients receive seamless assistance throughout their treatment journey. You'll manage program communication, introduce patients to available services, and address any concerns that may arise. Your team-oriented approach with medical teams and fellow specialists will enhance overall patient outcomes and experiences.
Key Responsibilities:
• Manage patient interactions and program enrollments
• Conduct informative welcome calls for new patients
• Provide comprehensive support and education on services
• Address patient inquiries with empathy and knowledge
• Document patient care details for effective follow-up
Requirements:
• 2–3 years’ experience in Customer Service or Call Centre
• Familiarity with MS Office and databases
• Bilingualism in French & English preferred
• Strong analytical skills with attention to detail
• Flexibility to work extended hours as needed
Leverage your skills to make a meaningful impact on patients’ lives and foster positive healthcare experiences.
#J-18808-Ljbffr
Apply on Kit Job: kitjob.ca/job/2fslnw
📌 Expert Patient Care Specialist for Comprehensive Patient Support (Mississauga)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Mississauga
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.