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Queen City Distillers is currently seeking a Director of Guest Experience for our Regina, Saskatchewan location. The Director of Guest Experience is responsible for designing, leading, and continuously improving the end-to-end guest journey across all venues and touchpoints. This role oversees guest services, box office and ticketing support, reservations, coat check, valet, ushers, washroom attendants, janitorial guest-facing teams, volunteer coordination, CRM systems, and service recovery programs.

This position develops and executes a comprehensive guest experience strategy tailored to concerts, dining outlets, VIP programming, and special events. The Director ensures that hospitality standards adapt to each concept — from casual sports bar energy to elevated cocktail lounge or VIP experiences — recognizing that hospitality is not one-size-fits‑all.





The Director of Guest Experience is a guest-obsessed leader who transforms operational touchpoints into memorable experiences while maintaining solid analytics, incident management, and service recovery systems.

Who We Are

Queen City Distillers is a premier craft distillery and entertainment destination, located in the heart of Regina, Saskatchewan. More than a distillery, Queen City Distillers is a multi-venue complex featuring a restaurant, premium wine and spirits bar, a sports bar, speakeasy, retail liquor store, and a two-storey live music venue. Guided by distilling the prairie spirit, every space is designed to celebrate local craftsmanship, community, and culture—bringing together food, drink, and entertainment under one roof.

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Apply on Kit Job: kitjob.ca/job/2fslh3

📌 Queen City Distillers | Director of Guest Experience (Regina)
🏢 Brandt Group of Companies
📍 Regina