Apply on Kit Job: kitjob.ca/job/2fsk9p

Elevate customer satisfaction as a skilled Support Coordinator. Oversee work orders from initiation to execution while ensuring high service quality and effective departmental goals support.
This full-time role focuses on processing service orders and reports with a strong emphasis on safety and efficiency. You will handle customer interactions, coordinate maintenance schedules, and monitor work in progress alongside Supervisors. Experience in a supportive service operations setting is essential for this position to effectively drive objectives and ensure customer satisfaction.
Key Responsibilities:
• Process service work orders and reports efficiently
• Assist in obtaining customer purchase orders
• Generate job requests as needed by technicians
• Expedite warranty and goodwill work orders
• Coordinate Customer Service Agreements via software
Requirements:
• Minimum post-secondary education required
• 2+ years in support/service operations
• Robust organizational and communication skills
• Knowledge of health and safety policies
• Ability to work with cross-functional teams
Bring your service expertise to enhance customer support and drive operational excellence.
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Apply on Kit Job: kitjob.ca/job/2fsk9p

📌 Service Operations Support Coordinator (Ottawa)
🏢 Toromont CAT
📍 Ottawa