Take on a rewarding role as a Technical Support Representative with the benefit of remote work. Help customers navigate technical issues while enjoying the convenience of working from anywhere in Canada.
This entry-level position is designed for individuals who are eager to learn and develop their technical skills. You will address customer queries and provide solutions through various communication methods, all while receiving comprehensive training. Your contributions will significantly improve customer satisfaction.
Key Responsibilities:
• Guide customers through technical issues conducted via chat, email, or phone
• Deliver transparent and effective troubleshooting instructions
• Document customer interactions accurately
• Escalate challenging issues to senior staff
• Collaborate with team members to refine support strategies
Requirements:
• High school diploma or equivalent necessary
• Fundamental computer skills, particularly with Microsoft Office
• Effective communication and interpersonal skills
• Basic technical knowledge or enthusiasm
• Capacity to work independently and manage time well
Transform your passion for technology into a fulfilling career while making a lasting impact on customer experiences in a flexible working environment.
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Apply on Kit Job: kitjob.ca/job/2fsk5o
📌 Flexible Remote Technical Support Representative for Customer Solutions (Burnaby)
🏢 Tenstorrent
📍 Burnaby
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