Apply on Kit Job: kitjob.ca/job/2fsk37

Become a vital support for pet parents as a Remote Insurance Agent. Deliver top-notch assistance, answer questions, and guide customers through their insurance experience effectively.
This position calls for adept problem solvers with 2 years of relevant experience, particularly in customer service or call center roles. You will manage incoming inquiries, provide product information, and resolve member issues while adhering to essential guidelines. Understanding service policies will be crucial in your mission to support pet owners.
Key Responsibilities:
• Answer inquiries regarding insurance products and services
• Resolve customer issues while maintaining satisfaction
• Monitor compliance with service guidelines




• Research and address discrepancies for member accounts
• Stay informed on regulations affecting insurance policies
Requirements:
• At least 2 years of experience in customer service
• Must obtain OTL License within 45 days of joining
• Robust communication and problem-solving skills
• Experience in a fast-paced service environment preferred
• Familiarity with pet insurance concepts is a plus
Engage with customers and enhance their insurance journey in this fulfilling role centered around pet care.
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Apply on Kit Job: kitjob.ca/job/2fsk37

📌 Engaging Insurance Agent Role Supporting Pet Parents Remotely (Edmonton)
🏢 Independence Pet Group
📍 Edmonton