Drive customer satisfaction as a Customer Experience Associate. Engage with clients to comprehend their financial needs, manage transactions, and provide guidance on banking technologies to simplify their banking journey.
This role is instrumental in forming and maintaining robust client relationships. You will take proactive measures to uncover customer needs and support branch targets by creating sales opportunities. With your tech-savvy expertise, you will introduce clients to our digital and self-service banking features to enhance their experiences.
Key Responsibilities:
• Engage customers to reveal their banking needs
• Efficiently handle day-to-day transactions
• Foster strong and lasting client relationships
• Identify and act on sales opportunities
• Guide clients on using mobile banking solutions
Requirements:
• Strong background in customer service
• Professional demeanor with clients required
• Flexible scheduling availability
• Comfort in sales situations
• Technical proficiency in digital banking solutions
Support customers in achieving their financial goals while enhancing your skills in a rewarding environment.
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Apply on Kit Job: kitjob.ca/job/2fsjx1
📌 Client Relationship Associate (Toronto)
🏢 Scotiabank
📍 Toronto
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