Apply on Kit Job: kitjob.ca/job/2fsjkm

Shape the future of automotive dispute resolution as a Bilingual Automotive Claims Specialist. Leverage your diagnostic skills and strong customer service background to ensure fair resolutions.
In this role, you will serve as a vital connector between vehicle assessments and customer satisfaction. Your responsibilities include investigating claims, applying your hands-on automotive expertise, and helping customers understand technical issues in straightforward terms. You will engage in negotiations and collaborate with cross-functional teams to enhance the customer experience.
Key Responsibilities:
• Verify vehicle condition data from inspections
• Investigate and resolve customer arbitration claims
• Communicate technical resolutions clearly to clients




• Educate teams on vehicle condition best practices
• Analyze trends to improve customer satisfaction
Requirements:
• 2+ years in automotive industry experience
• Bilingual in English and French essential
• Strong conflict resolution and negotiation skills
• Proficient in CRM software
• Excellent communication abilities
Apply your expertise to influence customer satisfaction through effective claim resolution and technical assessments in a dynamic marketplace.
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Apply on Kit Job: kitjob.ca/job/2fsjkm

📌 Bilingual Automotive Claims Specialist (Quebec City)
🏢 KAR Auction Services
📍 Quebec City