Excel as a Desktop Support Analyst by delivering exceptional customer support. Tackle hardware, software, and connectivity issues while configuring and maintaining workstations in a dynamic office environment.
This role requires at least 2 years of experience in a Windows environment, including proficiency with Windows 11 and Microsoft Office 365. Your ability to troubleshoot complex technical problems and maintain clear communication with users is crucial. You will coordinate with office teams during hardware refresh initiatives and ensure accurate documentation of all support requests.
Key Responsibilities:
• Provide top-tier customer-focused technical support
• Configure and troubleshoot hardware and software issues
• Maintain records for all support requests
• Collaborate with teams during hardware refresh activities
• Monitor issue resolution progress and user communication
Requirements:
• 2 years of experience in desktop support
• Technical degree or equivalent experience required
• Robust knowledge of Microsoft technologies
• Excellent communication and interpersonal skills
• Must lift and move equipment up to 50 pounds
Embark on a rewarding career focused on delivering reliable and effective technical solutions in a supportive team environment.
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Apply on Kit Job: kitjob.ca/job/2fsiqb
📌 Customer-Focused Desktop Support Analyst (Edmonton)
🏢 Stantec Consulting International
📍 Edmonton
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