Lead transformation initiatives as an experienced Business Analyst focused on digital platforms. Your role will be to connect business requirements with technical solutions to ensure scalable outcomes.
In this senior position, you will analyze and document key capabilities across global platforms, utilizing your expertise in Adobe Experience Manager. Your responsibilities will include collaborating with product and engineering teams to align on strategic objectives while enhancing customer experience. Drive measurable improvements through data-driven insights and teamwork.
Key Responsibilities:
• Document integration points and reusable components
• Manage requirements traceability throughout delivery
• Create user journey and process flow diagrams
• Support UAT planning and coordinate cross-functional teams
• Prepare training and change management content
Requirements:
• 3-5 years of experience with Adobe Experience Manager
• Bachelor’s degree is essential
• Experience in creating flow visuals with Miro or Figma
• Strong problem-solving and analytical abilities
• Familiarity with Agile project environments
Shape the future of digital solutions through strategic insights and team-oriented efforts across diverse teams.
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Apply on Kit Job: kitjob.ca/job/2fsilm
📌 Senior Business Analyst Specializing in Digital Platforms and Optimization (Toronto)
🏢 Manulife
📍 Toronto
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