Become an integral part of Microsoft licensing operations by managing key processes within a forward-thinking IT services firm. Focus on compliance, customer satisfaction, and cutting-edge operational strategies at every stage.
This hybrid role enables you to own the execution of licensing contracts from beginning to end. Your responsibilities will range from managing team performance to driving the implementation of automated workflows. Strong skills in operational management and cross-functional communication are essential here.
Key Responsibilities:
• Oversee all aspects of licensing contracts processing
• Drive operational improvement strategies with KPIs
• Develop and mentor a high-performing team
• Execute process automation to enhance customer service
• Collaborate with various internal teams for operational success
Requirements:
• 5+ years in technology or customer operations leadership
• Expertise in Microsoft licensing or compliance management
• Strong analytic background with Salesforce preferred
• Proven experience in team development and management
• Project management certification is a plus
Lead the charge in transforming Microsoft licensing operations through innovative solutions and dedicated team leadership.
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Apply on Kit Job: kitjob.ca/job/2fsik9
📌 Lead Microsoft Licensing Operations with Automation and Strategy (Toronto)
🏢 Softchoice
📍 Toronto
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