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Specialist, Customer Accounts

Location: Montreal, Quebec, CA, H3A 1L6

Department: F&A; Shared Services - Sales Accounting (FA12)

This is a full‑time temporary position (6‑month contract).

Responsibilities

- Act as the primary point of contact between clients and the company’s Accounts Receivable.
- Analyze the contents of a customer accounts portfolio and carry out the necessary adjustments.
- Analyze variances and balances in accounts receivable and take the required actions for resolution and/or reconciliation.
- Record customer rebate payments.
- Ensure that accounting transactions comply with established compliance rules.
- Provide analyses and communicate results to internal and external stakeholders.
- Apply customer payments in Accounts Receivable (AR) using various systems (SAP, LSS).
- Actively participate in month‑end close activities.
- Process monthly write‑offs.
- Prepare and present monthly key performance indicators (KPIs).
- Perform ad hoc analyses.
- Play an important role in meeting customer needs by working closely with relevant departments, including Sales and Credit.
- Document supporting evidence for key controls in support of audits and reviews.
- Perform any other related tasks and analyses.
- Excellent oral and written communication skills in both official languages.
- Positive knowledge of MS Excel and SAP.
- Strong organizational and planning skills and attention to detail.




- Ability to handle multiple files simultaneously and work under pressure while delivering quality results within deadlines.
- Ability to work as part of a team, communicate with all organizational levels, and adapt to change.
- Solid analytical skills and attention to detail.
- Strong organizational, planning, rigor, and accuracy abilities.
- Demonstrates flexibility and autonomy.

Qualifications

- Bilingual French & English (required for all company positions).
- College diploma (DEC) in Accounting Techniques or similar accounting training.
- 2–3 years of relevant experience in a large company.
- 2 years of business‑to‑business customer service experience.

Benefits

- Competitive salary and annual bonus.
- At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience.
- Full range of group insurance from the first day of work.
- Defined‑contribution pension plan with generous employer participation from the first day of work.
- Employee and family assistance program.
- Education assistance program.
- Hybrid workplace: in‑person and remote work.
- Work environment based on respect, inclusion and diversity.
- Office accessible by public transit.

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

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Apply on Kit Job: kitjob.ca/job/2fsie8

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